Terms & Conditions

Please read these terms carefully before using our website and services.

Last updated: January 2025

1. Agreement to Terms

By accessing and using the Card Machine HQ website (the "Site"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

These terms apply to all visitors, users, and others who access or use the Site. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the Site following any changes constitutes acceptance of the updated terms.

2. Services Description

Card Machine HQ operates as an authorised reseller and referral partner for Dojo (Paymentsense Ltd) card payment solutions. Our services include:

  • Providing information about Dojo card machines and payment processing services
  • Facilitating enquiries and applications for card machine services
  • Connecting businesses with Dojo for card payment processing
  • Offering guidance and support during the application and onboarding process

Card Machine HQ does not directly provide card payment processing services. All payment processing, merchant agreements, and financial services are provided by Dojo (Paymentsense Ltd), which is authorised and regulated by the Financial Conduct Authority.

We do not guarantee specific transaction rates, fees, or terms. All quotes are subject to assessment and approval by Dojo based on your business profile and circumstances.

3. Intellectual Property

The content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Card Machine HQ or its content suppliers and is protected by United Kingdom and international copyright laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from this website without our prior written consent. The Card Machine HQ name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Card Machine HQ. You must not use such marks without our prior written permission.

Dojo and its associated trademarks are the property of Paymentsense Ltd. Use of Dojo branding on this site is under licence and does not imply ownership.

4. User Representations

By using this Site and submitting information through our forms, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal authority to enter into agreements on behalf of the business you represent
  • All information you provide is truthful, accurate, and complete
  • You will maintain the accuracy of such information and promptly update it if it changes
  • Your use of the Site does not violate any applicable law or regulation

5. Prohibited Activities

You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, or impair the Site. Specifically, you must not:

  • Provide false, misleading, or fraudulent information in any form submission
  • Attempt to gain unauthorised access to any portion of the Site, other accounts, or computer systems
  • Use any automated system, including bots, scrapers, or data mining tools, to access the Site
  • Interfere with or disrupt the Site or the servers and networks connected to the Site
  • Use the Site to transmit any viruses, malware, or other harmful code
  • Collect or store personal data about other users without their consent
  • Use the Site in any manner that could constitute or encourage conduct that would be considered a criminal offence

6. Limitation of Liability

To the fullest extent permitted by applicable law, Card Machine HQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of, or inability to access or use, the Site
  • Any conduct or content of any third party on the Site
  • Any content obtained from the Site
  • Unauthorised access, use, or alteration of your transmissions or content
  • Any decisions made or actions taken based on information provided on this Site

The information on this Site is provided on an "as is" and "as available" basis. Card Machine HQ makes no warranties, expressed or implied, regarding the accuracy, reliability, or completeness of any information on the Site.

Nothing in these terms shall exclude or limit our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

8. Contact Us

If you have any questions about these Terms and Conditions, please contact us: